Many times we have problem finding installed program is running on 32 or 64 bit. We can easily identify using below step
C:\Program Files : Any program installed under this folder is 64 bit program
C:\Program Files (x86) : Any program installed under this folder is 32 bit program
How and when this is useful from IBM Sterling Order Management Point:
If you have problem launching Configuration screen or management console check the path of the Internet Explorer. Try using the IE from below location “C:\Program Files (x86)\Internet Explorer\iexplore.exe”
How to open Configuration Screen in Sterling
- Open IE browser and make sure popup enabled for Sterling website
- Login to Sterling Application
- Go to Menu Configuration
- Click on Launch Application Manager
- Small IE screen opens and Java-Applet start loading
- Wait for few minutes (This may take more time if you are loading first time)